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Last December, Destructoid’s Jim Sterling broke the story that Kingdoms of Amalur: Reckoning would feature a seven-part quest line, hidden behind an online pass.
Sterling called the practice "slimy and unjustified" on his personal Twitter account, and the topic quickly became a hot-button subject amongst savvy internet-dwellers wishing to offer their tuppenceworth on EA's new favourite money-making strategy. Part of the anger stemmed from the fact that Kingdoms of Amalur’s online code was restricting access to single-player content already on the disc, instead of online content, like previous games with EA Online Passes.
This is not the first time this year that a kerfuffle has been raised over single-player content restrictions. Last September, Warner Bros. Interactive and Rocksteady Studios came under fire when they sealed off several playable sections of Batman: Arkham City featuring Catwoman behind an unlock code. The move came under fire from users who felt they were being cheated out of the full experience, especially from the perspective of gamers who may not have an internet connection for their console, or anyone who might try to buy the game used.
Unfortunately, online passes are likely here to stay, especially seeing as publishers are trying their utmost to head off used-game sales. What started as a justification to recover operating costs for online servers has turned into yet another way for EA to coax a little more money out of its customers. And, beyond EA and Warner, THQ has also used online passes for Homefront and both of its UFC games, whilst Activision has as yet chosen not to follow the online pass route.
A hefty amount of digital ink has already been spilled on the subject of online passes, forming everything from reasonable discourse to righteous indignation. Some see online passes as a regrettable but understandable business decision, a reasonable push-back against used-game sales. Others feel they punish a significant part of their consumer base, and provide gamers with a worse experience; after all, typing in a new code every time one buys a new game gets very old, very quickly.
On a side note, I’m not certain that used-game sales cut into profits quite so much as publishers say they are, but I bet the fact that one of the world’s largest game retailers depends so heavily on used games sales doesn’t help.
I used to be reasonably tolerant of online passes; as a gamer who tries to purchase new games and support developers, rather than retailers, it didn’t affect me too heavily. Most of the games using online passes were sports games: the likes of Madden and FIFA, games I wouldn’t usually play but would likely purchase new if I did - new rosters, after all. However, online pass implementation has become much more ubiquitous - and, one could argue, much more stupid - in recent months. Entering each new code becomes more tedious every time, and the content hidden behind these codes has grown from bonus, thank-you-for-playing content to important, central portions of the game as a whole.
Perhaps my worst experience with online passes came when I rented Battlefield 3, for what was supposed to be a review. I ploughed through the campaign in one five-hour session (my preferred method for tight, focussed FPS campaigns), and after watching the credits roll, I sat down for a few rounds of multiplayer, excited to spend more time with one of my favourite online series in recent years. Instead, I was greeted with a screen that told me I needed to buy a brand new copy of the game in order to try the multiplayer at all.
I was shocked. Not only was the game depriving me access to arguably the reason to purchase Battlefield 3, but it wouldn’t even let me try it out and decide if it was right for me. Rather than spend an extra ten dollars on top of the eight dollar rental, I returned the game, frustrated and unsatisfied - at least online sports games like Madden allowed a seven-day free trial for online modes. And the sad thing is, I decided not to purchase Battlefield 3 in the end, because I wasn’t sure whether I’d enjoy the multiplayer; without an adequate chance to sample it, the purchase became too great a risk, and caused me not to follow through.
On the other hand, I can understand why publishers use online passes, despite how much they're inarguably awful. 38 Games' Curt Schilling recently talked about why they chose to implement their 'day-one DLC', saying that, as a new series in a crowded market, they wanted to stand out and provide extra content to gamers who would buy it new; after all, if they don’t sell enough copies, the studio may not be around long enough to deliver a sophomore effort.
To me, it really comes down to expectation. Amalur is an absolutely massive game, and as sucky as it is to miss out on a seven-quest cycle, there’s still a huge amount of content already available for playing. In terms of Batman: Arkham City and its infamous gated content, I rented the game shortly after it came out, and during the time I played it, not once did I feel ripped-off for not being allowed to experience Catwoman’s sections. Batman’s main storyline was so fun and well-paced, I never felt like anything was missing from the experience, making Catwoman’s sections truly feel like 'bonus' content.
Perception is also a big part of this discussion. There are those who feel that, because both Catwoman and the seven-part quest are on the disc, they should be available right out of the box, lest the experience be otherwise 'incomplete'. Yet, for some reason, removing the content from the disc and forcing players to download it through Xbox Live or PSN seems to make it okay. Perhaps we’re all hardwired to expect a more 'transactional' feel when purchasing digital items, and the physical distance the data travels and the time needed to acquire it perhaps make the content more worth the money than if it were simply unlocked from the disc. For me, if the experience feels complete (like in the case of Batman), anything extra is worth the extra money.
A similar situation happened last year with Gears of War 3, when Epic revealed that their game had a good amount of on-the-disc DLC. Their justification? They had already drawn up and followed a projected budget for the main content (single-player campaign, multiplayer, co-op, etc.), and the DLC followed a separate budget, making both sets of content two different sets of costs. The $60 purchase covered the main game’s budget, while the on-the-disc purchases would cover the cost to design, develop and test the DLC.
Also - and this makes me part of the problem - I would much rather have buy-new incentives that are actually worth ponying up the money for. Remember the Cerberus Network, EA’s free-DLC service from Mass Effect 2? Remember how awesome your new equipment was, and how engaging your new party felt? Of course not; they were all terrible. If I’m resigned to expect extra content from buying a game brand new, that content had better be worth the money I spent over buying it used. There’s a thin line between withholding content that’s worthwhile and keeping players from experiencing the game to the fullest, but the latter feels so much more satisfying than discovering your 'bonus content' was an extra pea-shooter and two differently-coloured T-shirts.
I’m not trying to be an online pass apologist; they add new layers of difficulty to customer experiences, and they could easily lead to a slippery slope of paying for even greater and greater chunks of content. Still, I know there’s a middle-ground that can be attained, in rewarding players who buy new without penalising those who buy games used, and hopefully developers can find that happy medium in the future. In the meantime, let’s get back to complaining about something that is really irritating. Like pre-order DLC.
Labels: 38 Studios, Andrew Testerman, Batman: Arkham City, EA, Kingdoms of Amalur: Reckoning, Online Passes, Opinion, PlayStation 3, PSN, Warner Bros., Xbox 360, Xbox LIVE
- Andrew Testerman

Batman: Arkham City
Developer
Rocksteady StudiosPublisher
Warner Bros. InteractiveSquare Enix (Japan)
Platforms
Xbox 360, PlayStation 3, Windows PC, OnLive, WiiU (2012)Reviewed on
PlayStation 3Genre
Action-adventure, beat 'em up, stealthCertificate
PEGI 16+, ESRB TAs tends to happen, the extreme popularity of the comic character has led to movies, animated series, tonnes of merchandise and - of course - videogames. In 2009, Rocksteady broke the licensed game curse, and created a Batman videogame unlike anything anyone had ever seen before. The boys and girls at Rocksteady care for the character, and poured attention and love into every single detail of the project, crafting more than just a game, but rather an experience. Batman: Arkham Asylum was more than just the best Batman game ever, or the best comic book game ever; it was one of the best games of 2009, full stop. This left this year’s sequel, Batman: Arkham City, with a rather unprecedented predicament: it ended up a licensed game with a large quantity of valid expectation for greatness weighing it down. Comic geeks and gamers the world over were wondering if Rocksteady would be able to strike gold twice.
The answer? Yes. God, yes.

You know the way that every sequel promises to be bigger and better, and then hardly ever is? That, luckily, didn't happen this time. Rocksteady hit the bullseye, and somehow managed to make the already pefect Batman experience even better, delivering a massive follow up to Arkham Asylum that is truly bigger and better in every way, giving you more of what you loved from the original and doing away with anything you hated. Fan expectations were more than met; they were surpassed entirely. This was clearly Rocksteady’s objective.
So how does a developer go about beating itself at its own game? Well, Rocksteady’s first order of business was giving players a larger playground to play in. Enter Arkham City, the mega-prison after which the game is named. If you’ve somehow managed to avoid spoiling the story for yourself already, I won’t spoil it for you here. All you need to know is that Quincy Sharp, former warden of Arkham Asylum, is now mayor of Gotham City, and he has somehow convinced the bigwigs of Gotham to let him wall off a complete section of the city and turn it into a prison. The result: a literal city prison, populated by every low-life thug, criminal and super-criminal in Gotham City. With appearances from almost every major nemesis in Batman’s rogue gallery (and a few not so major ones), veteran comic book writer Paul Dini has written a meaty, intense and suspenseful story that evokes a true sense of urgency in the player as the plot develops. The pacing of the narrative is pitch-perfect, and the game is filled with unexpected twists and reveals that will have you nerdgasming well into the night.
The game’s narrative is made that much greater by the excellent gameplay through which you experience it. Gameplay is divided into three basic elements: exploration, combat and stealth. Playing as the Dark Knight himself, Arkham City is yours to explore. As a gamer, jumping, gliding and grappling from rooftop to rooftop in an environment as vibrant and layered as Arkham City is a treat. As a Batman fan, the experience is just indescribable, and must be experienced to be understood. When you’re not mindlessly gliding around the city skies and freaking out at just how awesome Batman’s cape looks billowing in the wind, you’ll probably be meticulously scouring the environments for secrets or clues related to your current mission. Rocksteady has not forgotten that Batman is first and foremost a detective, and has made sure to feature Batman’s crime solving deductive skills prominently in the game, both in the main story missions and side missions, which I’ll get on to later.

As you can probably imagine, based on the fact that the whole game takes place in a megaprison filled to the brim with people that want our hero dead, you will get into a fair amount of scuffles. You will deal with your opponents either via direct mêlée combat or stealth. For the mêlée combat, Rocksteady has refined the amazing combat system they created for Arkham Asylum, the Freeflow Combat System. Freeflow combat sounds simple on paper: attack enemies with one button, stun them with another, dodge with a third and press a fourth button at the right time to counter. The truth of the matter, though, is that although the system is simple enough that a beginner can pull off some nice moves, this by no makes the game a button masher. If you’re going to call the Freeflow combat button-mashing, you might as well call Guitar Hero a button masher, and no, that is not an exaggeration. The key to successful combat in Arkham City is timing; you have to time each move to perfectly follow your previous move, counter just at the right moment, dodge exactly when required, all in an effort to boost your combo count and, consequently, the experience you gain from a fight. Perfecting Freeflow combat requires real skill. Add in enemies which require specific attack approaches, special moves and quickfire gadget moves – which allow you to incorporate Batman’s nifty arsenal into his combos – and you’ve got yourself an extremely robust combat system which will probably provide you with some of the most rewarding combat in any action title, ever.
Once you perfect the freeflow combat I guarantee you will feel like a ninja. But, alas, Batman - like all heroes - has a lethal weakness. For Superman, it's kryptonite; for Batman, it's guns - guns will kill the guy. Charge into a room filled with gun-toting goons, and you'll find yourself walking into the light faster than you can say "holy fatal wound, Batman". Armed henchmen require a more tactical approach; namely, stealth. Stealth (or predator) sections will require you to patiently wait in the shadows and use your wits and your gadgets to take out your opponents. Fear not, though, because the game arms you to the teeth, with everything from the must-have batarangs to explosive gel, freeze bombs, smoke grenades and zip lines. These stealth situations are also where you’ll make use Batman’s 'Detective Vision', which allows you to see through walls, in order to identify enemies and the weapons they're carrying. Each predator room is basically a puzzle that needs solving, with the answer always ending up as you doing a triumphant Batoosie dance over a heap of unconscious bodies.
Once you’ve explored, fought and ninja’d your way through the main story there’s still loads - and I mean loads - of things to do in Arkham City. The side missions prepared are just awe-inspiring, with most side quests featuring deep plots and their own villains. These optional quests will have you scouring the city solving The Riddler’s riddles, as lives hang in the balance; investigating a series of grisly murders; chasing down ringing phones in an effort to track down a psychopathic murderer, and so much more. With no hint of a joke, the side missions in Arkham City could be their own stand-alone game, they are that good. You also have the challenge rooms to occupy your time; these are Riddler Challenges, that either see you taking out waves of enemies with Freeflow combat, or clearing rooms of armed thugs in stealth missions. All missions are ranked online, with leaderboards and such, so you always have incentive to come back to these challenges and increase your scores. Add to the mix the addition of the newly re-vogued 'New Game Plus', which lets you play through the main story with all your experience and gadgets whilst considerably ramping up the difficulty, and it's easy to see that replay value is the name of the game. Oh, and I haven’t even mentioned Catwoman yet, have I?

Every new copy of Arkham City includes a download code, which will let you access the Catwoman missions. These missions are interwoven with the game's main narrative, so they seamlessly integrate with the main story. It’s true that you could play the entire game without experiencing the Catwoman missions and not feel like you’re missing out on anything, but trust me, you would be. Catwoman moves and fights completely differently to Batman, and playing as the famed femme fatale was probably one of my favourite experiences of Arkham City. Not only will these missions reveal more about what’s going on in Arkham City, but they will also reward you with some of the best gameplay the title has to offer. Long story short, download, and play now.
Rocksteady has also been generous with its offering of DLC. Already the company has released two DLC character packs, featuring Nightwing and Robin respectively. These packs allow you to play as these two members of the Batman family in all of the game's challenge rooms, as well as in additional challenge rooms included in the DLC. These characters can’t be used in the main game, which has disappointed more than a few fans; however, I can guarantee that each character is worth trying out. Both have a very distinct feel to them, in combat and in stealth missions, and they are more than just palette swaps, with distinct moves, gadgets and combat styles. At the end of the day, though, I’d say that you should only really get these packs if you have the cash to spare, or if you’re a huge fan of the characters, like me. Either way, you won’t be disappointed.
Lastly, I just have to mention how spectacular this game looks. The art style is spot on, and the game is brought to life with stunning graphics and vibrant music, every bit as epic as anything you’d expect to hear in Christopher Nolan’s Batman flicks. It’s the gaming equivalent of awesome sauce, and you know just how awesome awesome sauce is.

I read somewhere that Arkham City was more of a Batman simulator than a game, and I couldn’t agree more. Rocksteady has successfully, and fully, recreated the 'Batman experience' in gaming form, and if you know anything about Batman then you'll know just how much of an impressive feat this is. Batman: Arkham City is easily my favourite game of 2011, and a solid contender for Game of the Year. You owe it to yourself to play this game.
10/10 [?]
Labels: 2011, Batman, Batman: Arkham City, Joey Núñez, Review, Rocksteady Studios, Warner Bros.
- Joey Núñez
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13.5.12
